Industry Challenges | Lack of visibility and poor monitoring
CPG enterprises are facing many challenges in gaining better insights into business services:
Declining revenue and customer satisfaction
1
Margin erosion due to high number of errors
2
Unavailability of decision-making data due to siloed communication from disparate systems
3
Breaks in order fulfillment processes leading to shipping delays deterring customer from repeat purchase
4
Operational failures eroding profit margins
5
DRYiCE iControl | End-to-end business process observability solution
DRYiCE iControl is a business flow observability solution for the CPG industry that provides real-time visualization of the full set of business processes, their integrations, and associated systems, providing IT and operations a granular view into process capability against key performance indicators and defined service level agreements.
iControl is reinforced with decades of HCL’s experience in delivering business process services to CPG enterprises and is embedded with industry process intelligence. We have channeled decades of industry expertise amassed while managing some of the industry’s largest IT infrastructures into creating a product that provides an end-to-end view and actionable intelligence for forecasting and resolving potential risks.
The iControl Advantage | Improved visibility into critical business functions
Improved visibility in the entire supply chain
Reduction in number of errors leading to improved margins
Enhanced Customer Service Level (CSL)
