Quick Byte on AI-powered runbook automation

Today, the IT function plays a very crucial role for an enterprise in ensuring the availability of critical IT and business services, to avoid any financial impact, both in terms of revenue and cost. But, IT teams find it difficult to identify and proactively respond to issues due to heterogeneous tools and technologies and the increasing complexity of enterprise data centers.

In particular, systems are currently facing unprecedented loads leading to a spike in IT-related issues, while employees are still trying to settle in the New Normal. This poses an imminent risk to the business services, and its mitigation is a challenge faced by every CIO.

DRYiCE iAutomate (iAutomate) is an intelligent runbook automation product that brings artificial intelligence (AI) and automation together to simplify and automate enterprise IT operation lifecycle. It leverages machine learning (ML) and natural language processing (NLP) to comprehend issues, recommends corrective actions, and initiate automatic resolution, enabling zero-touch automation. By leveraging a repository of over 1500 configurable and reusable runbooks, iAutomate provides robust end-to-end incident remediation and task automation across the infrastructure and applications landscape.